Shipping & Delivery Policy
Fameplayers Pvt Ltd
Last Updated: 17th March, 2025
Fameplayers Pvt Ltd is committed to delivering high-quality fashion products and services to our customers in a timely manner. This Shipping & Delivery Policy outlines the terms and conditions regarding order processing, shipping, and delivery timelines.
1. Order Processing
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an order confirmation email with tracking details once your order is shipped.
2. Shipping & Delivery Timelines
Delivery timelines vary based on the product type, location, and shipping partner. Estimated delivery times are mentioned on each product page. General timelines are as follows:
2.1 Fashion Products:
- Mumbai & Metro Cities: 5-6 business days
- Other Cities in India: 7-10 business days
- Remote & Rural Areas: 10-15 business days
2.2 Talent Bookings & Live Shows:
- Digital confirmation for bookings is sent via email immediately upon successful payment.
- Physical passes (if applicable) will be shipped 3-5 days before the event.
- If an event is canceled, refunds and rescheduling options will be communicated accordingly.
3. Shipping Charges
- Free Shipping on orders above [Insert Minimum Order Value] INR.
- Standard shipping charges apply for orders below the minimum value and vary based on location.
- Any applicable shipping charges will be displayed at checkout before completing the order.
4. International Shipping
Currently, we only ship within India. International shipping options may be introduced in the future.
5. Tracking Your Order
- Once your order is shipped, you will receive an email and SMS with a tracking link.
- You can also track your order status in the “My Orders” section on our website.
- If you do not receive tracking details within the expected processing time, please contact our support team.
6. Delivery Delays
We strive to ensure timely delivery. However, delays may occur due to:
- Natural calamities, pandemics, or government restrictions
- Unforeseen courier partner issues
- Incomplete or incorrect address details
If your order is delayed beyond the expected timeline, please reach out to us for assistance.
7. Contact Us
For any queries related to shipping and delivery, contact us at:
Fameplayers Pvt Ltd
Address: A-304, Oberoi Chambers, Off Link Road, Andheri West, Mumbai, Pin 400053
Email: fameplayers@mhfilms.org
Phone: [Insert Contact Number]
We appreciate your trust in Fameplayers Pvt Ltd and strive to deliver the best experience!